Comparator

Chatbase vs CoSupport AI: Complete Comparison 2026

Select a category, then compare up to 3 tools side by side. Analyze features, pricing, and performance.

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Chatbot & Assistant23 tools available
Chatbase
Chatbase

Build custom AI chatbots for your website

Chatbase is an AI chatbot creation platform that enables businesses to deploy intelligent conversational assistants on their website. Powered by 15+ AI models including GPT-4o, Claude, and Gemini, Chatbase lets you create a chatbot trained on your own data in minutes, with no technical skills required. The platform stands out for its ease of use: simply import your documents, web pages, or databases and the chatbot automatically learns your content. Over 10,000 businesses trust Chatbase to automate customer support, generate leads, and improve user engagement. Chatbase offers advanced features including multi-channel integration (Slack, WhatsApp, Messenger), detailed conversation analytics, full widget appearance customization, and automated actions like email collection or appointment booking. The platform supports 80+ languages and provides a complete API for custom integrations. The freemium model lets you start for free with 100 messages per month, while paid plans offer higher volumes and advanced features like Chatbase branding removal and third-party integrations.

Strengths

  • No-code chatbot creation in minutes
  • Support for 15+ AI models (GPT-4o, Claude, Gemini)
  • Training on your own data (documents, websites, databases)
  • Multi-channel integrations (Slack, WhatsApp, Messenger, Zapier)

Limitations

  • Free plan limited to 100 messages/month
  • No self-hosted version available
  • Branding removal requires a paid plan
  • Response quality depends on the quality of provided data

Pricing plans

  • 100 messages/mois
  • 1 chatbot
  • 400K caractères d'entraînement
  • Analytiques basiques
  • 2 000 messages/mois
  • 2 chatbots
  • 11M caractères d'entraînement
  • Accès API
  • Intégrations (Slack, WhatsApp)
  • Analytiques avancées
  • 12 000 messages/mois
  • 5 chatbots
  • 11M caractères d'entraînement
  • Retrait du branding Chatbase
  • Domaines personnalisés
  • Toutes les intégrations
  • 40 000 messages/mois
  • 10 chatbots
  • Support prioritaire
  • Personnalisation avancée
  • Collaboration d'équipe
  • Messages illimités
  • Chatbots illimités
  • Support dédié
  • SLA
  • SSO & SAML
  • Intégrations personnalisées
CoSupport AI
CoSupport AI

Automate 90% of your customer support with AI that actually resolves tickets

All-in-one AI platform to automate customer support with 90% resolution rate and 99% accuracy.

Strengths

  • Exceptional resolution rate (90%) with 99% accuracy
  • Patented anti-hallucination technology
  • 10-minute no-code deployment
  • Multilingual support (40+ languages)

Limitations

  • Detailed pricing not public (quote-based)
  • Effectiveness depends on knowledge base quality
  • Learning curve for complex scenarios
  • Advanced features reserved for higher plans

Pricing plans

  • Paiement par ticket résolu
  • Tickets non résolus gratuits
  • Prix dégressif selon volume
  • Frais mensuels fixes
  • Réponses IA illimitées
  • Performance optimale garantie
  • Paiement par réponse IA
  • Prix dégressif selon volume
  • Flexibilité maximale

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General overview

Criterion
Chatbase
CoSupport AI
AI typeAI NativeAI Enhanced
Country of origin🇺🇸 United States🇺🇸 United States
Year founded2023-
Supported languages10 languages40 languages
Free plan
Yes
No
API available

Detailed comparison

FeatureChatbaseCoSupport AI
Available models
Max output tokens
Knowledge cutoff
Vision support
Audio input
Audio output
Image generation
Video understanding
File types supported
Function calling
Reasoning mode
Web search integrated
Code execution
Canvas / Artifacts
Memory persistence
Custom instructions
Streaming API
Fine-tuning available
Embeddings API
Batch API
Messages/day (free)
Rate limit (req/min)
Data retention policy
Enterprise security
On-premise available
Available
Not available
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