Comparator

Tidio vs Weave: Complete Comparison 2026

Select a category, then compare up to 3 tools side by side. Analyze features, pricing, and performance.

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Chatbot & Assistant21 tools available
Tidio
Tidio

AI live chat and chatbot to boost your e-commerce sales

Tidio is a live chat and AI chatbot platform designed for e-commerce businesses. Automate customer support, capture leads, and increase conversions with instant 24/7 responses.

Strengths

  • Generous free plan up to 50 conversations/month
  • Very easy installation on all CMS
  • Powerful and easy-to-configure Lyro AI chatbot
  • Native integrations with Shopify, WooCommerce, etc.

Limitations

  • Conversation-based pricing can increase quickly
  • Lyro AI charged separately
  • Some features reserved for expensive plans
  • Maximum 10 agents except custom plan

Pricing plans

  • Live chat
  • Basic chatbots
  • 50 unique conversations/month
  • Desktop & mobile apps
  • Messenger integration
  • 100 conversations/month
  • Live visitor list
  • Operating hours
  • Basic analytics
  • Email support
  • 250 conversations/month
  • All Starter features
  • Advanced analytics
  • Remove Tidio branding
  • Permissions
  • Departments
  • Custom conversations limit
  • All Growth features
  • Lyro AI included
  • Custom integrations
  • Dedicated success manager
  • Unlimited conversations
  • All Plus features
  • Premium support
  • Advanced security
  • Custom development
Weave
Weave

All-in-one AI communication platform for medical practices

Weave is an AI communication platform for medical and dental practices. AI receptionist, unified inbox, appointment scheduling, integrated payments, digital forms and multi-location management. Complete patient relationship automation.

Strengths

  • AI receptionist 24/7
  • Unified inbox for all communications
  • Integrated payments (SMS-to-pay)
  • Multi-location management

Limitations

  • Healthcare-focused primarily
  • US market oriented
  • Requires phone system switch

Pricing plans

  • VoIP inclus
  • 1500 messages bulk
  • Rappels de rendez-vous
  • Text-to-pay
  • 5 téléphones inclus
  • Call intelligence IA
  • 15000 texting
  • Routage avancé
  • Analytics conversationnelles
  • Agents IA vocaux
  • Automatisation complète
  • Intégrations premium
  • Support dédié 24/7

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General overview

Criterion
Tidio
Weave
AI typeAI EnhancedAI Native
Country of origin🇵🇱 Poland🇺🇸 United States
Year founded2013-
Supported languages40+ languages-
Free plan
Yes
Yes
API available

Detailed comparison

FeatureTidioWeave
Available models
Max output tokens
4096 tokens
Knowledge cutoff
Real-time
Vision support
Audio input
Audio output
Image generation
Video understanding
File types supported
PDF, Images
Function calling
Reasoning mode
Web search integrated
Code execution
Canvas / Artifacts
Memory persistence
Custom instructions
Streaming API
Fine-tuning available
Embeddings API
Batch API
Messages/day (free)
50 messages
Rate limit (req/min)
60 req/min
Data retention policy
30 days
Enterprise security
On-premise available
Available
Not available
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