Comparator

Landbot vs Tidio: Complete Comparison 2026

Select a category, then compare up to 3 tools side by side. Analyze features, pricing, and performance.

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Chatbot & Assistant21 tools available
Landbot
Landbot

The no-code chatbot builder for websites and WhatsApp

Landbot is a no-code chatbot platform for web and WhatsApp. Visual builder, built-in AI, templates, and conditional logic. Ideal for marketing and customer support.

Strengths

  • Visual and intuitive chatbot builder
  • Native WhatsApp Business support
  • AI chatbots with built-in NLP
  • Numerous pre-configured templates

Limitations

  • Expensive for WhatsApp
  • Free plan limited to 100 chats
  • Visual customization sometimes limited
  • No phone support

Pricing plans

  • 100 chats/mois
  • 1 utilisateur
  • Builder visuel basique
  • Intégrations limitées
  • 500 chats/mois
  • 100 chats IA
  • 2 utilisateurs
  • Intégrations complètes
  • 2 500 chats/mois
  • 500 chats IA
  • Custom branding
  • Analytics avancés
  • Logique avancée
  • Chats illimités
  • IA illimitée
  • Manager dédié
  • SLA garanti
  • Onboarding personnalisé
Tidio
Tidio

AI live chat and chatbot to boost your e-commerce sales

Tidio is a live chat and AI chatbot platform designed for e-commerce businesses. Automate customer support, capture leads, and increase conversions with instant 24/7 responses.

Strengths

  • Generous free plan up to 50 conversations/month
  • Very easy installation on all CMS
  • Powerful and easy-to-configure Lyro AI chatbot
  • Native integrations with Shopify, WooCommerce, etc.

Limitations

  • Conversation-based pricing can increase quickly
  • Lyro AI charged separately
  • Some features reserved for expensive plans
  • Maximum 10 agents except custom plan

Pricing plans

  • Live chat
  • Basic chatbots
  • 50 unique conversations/month
  • Desktop & mobile apps
  • Messenger integration
  • 100 conversations/month
  • Live visitor list
  • Operating hours
  • Basic analytics
  • Email support
  • 250 conversations/month
  • All Starter features
  • Advanced analytics
  • Remove Tidio branding
  • Permissions
  • Departments
  • Custom conversations limit
  • All Growth features
  • Lyro AI included
  • Custom integrations
  • Dedicated success manager
  • Unlimited conversations
  • All Plus features
  • Premium support
  • Advanced security
  • Custom development

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General overview

Criterion
Landbot
Tidio
AI typeAI NativeAI Enhanced
Country of origin🇪🇸 Spain🇵🇱 Poland
Year founded20172013
Supported languages6 languages40+ languages
Free plan
Yes
Yes
API available

Detailed comparison

FeatureLandbotTidio
Available models
Max output tokens
4096 tokens
Knowledge cutoff
Real-time
Vision support
Audio input
Audio output
Image generation
Video understanding
File types supported
PDF, Images
Function calling
Reasoning mode
Web search integrated
Code execution
Canvas / Artifacts
Memory persistence
Custom instructions
Streaming API
Fine-tuning available
Embeddings API
Batch API
Messages/day (free)
50 messages
Rate limit (req/min)
60 req/min
Data retention policy
30 days
Enterprise security
On-premise available
Available
Not available
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