Name: Zendesk
Price: 19 USD
Availability: InStock

Omnichannel customer service platform with AI

Launched in 2007

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Origin

🇺🇸United States

Origin

🇺🇸United States

About Zendesk

Strengths

Complete all-in-one omnichannel solution
24/7 AI agents included
Intelligent AI ticket triage
Help center with automatic suggestions
1000+ app integrations
Startup Program (6 free months)
Native multilingual support
Advanced analytics and reporting

Limitations

Per-agent pricing that scales quickly
Expensive add-ons (advanced AI, QA, WFM)
Key features on higher plans
Learning curve for configuration

Features

AI Assistant

Knowledge base

API Access

Mobile App

Team collaboration

Reports & Analytics

French interface

Free Plan

Pricing

Support Team

19 USD/mo

Support email et ticketing
Integrations Facebook et X
Formulaires de contact
Tableaux de bord analytics

Suite Team

55 USD/mo

Tout Support Team included
Chat en direct
Workflows automated
Support multicanal
Agents IA basics
Centre d'aide

User reviews

Compare Zendesk

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Frequently asked questions about ZendeskFAQ

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Quick info

Price

Freemium

Starting from 19€/mo

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About Zendesk

Strengths

Complete all-in-one omnichannel solution
24/7 AI agents included
Intelligent AI ticket triage
Help center with automatic suggestions
1000+ app integrations
Startup Program (6 free months)
Native multilingual support
Advanced analytics and reporting

Limitations

Per-agent pricing that scales quickly
Expensive add-ons (advanced AI, QA, WFM)
Key features on higher plans
Learning curve for configuration

Zendesk

About Zendesk

Features

Pricing

User reviews

Compare Zendesk

Popular comparisons

Frequently asked questions about ZendeskFAQ

How much does Zendesk cost?

Does Zendesk have a free version?

What are Zendesk AI agents?

Does Zendesk integrate with my CRM?

What is the difference between Support and Suite?

Are add-ons mandatory?

Ready to try Zendesk?

Stay in the loop

About Zendesk

Features

Pricing

User reviews

Compare Zendesk

Popular comparisons

Frequently asked questions about ZendeskFAQ

How much does Zendesk cost?

Does Zendesk have a free version?

What are Zendesk AI agents?

Does Zendesk integrate with my CRM?

What is the difference between Support and Suite?

Are add-ons mandatory?

Ready to try Zendesk?